Cookie policy: parents & carers

What is a cookie?

Cookies are small text files which are downloaded to and stored on your device when you visit a website.

Cookies are used by many website owners (for example, Chrome, Firefox or Internet Explorer) to provide you with a good experience while you browse, measure how popular a site is and how it is being used.

This helps website owners to improve websites.

How we use cookies

When you visit this website, the pages that you see are downloaded to your device. At the same time a cookie is downloaded.

Our website uses cookies to recognise you when you return to the website or as you move from page to page.

They help us to provide you with a good experience when you browse our website, measure how good it is and allow us to improve the website.

We use the following types of cookies on this website:

Necessary cookies

These are cookies that are essential for the running of our website. Without these cookies the website would not work. You cannot choose to turn these off.

Cookies that measure website use (Analytical cookies)

We use Google Analytics cookies to measure how you use this website.

These cookies collect information about:

How you got to this website
The pages you visit and how long you spend on each page
What you click on while you’re visiting these sites

You can opt out of Google Analytics.

Cookies that help with our communication and marketing Marketing cookies)

These cookies may be set by third party websites and do things like measure how you view YouTube or Vimeo videos that are on this website.

How to control or delete cookies

You can manage the use of non-Strictly Necessary cookies through our Cookie Settings, including third party cookies. You can find this at the bottom left of your screen when you are on the website.

Most internet browsers automatically accept cookies unless you change your browser settings.

If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser.

Chrome: Click on Settings > Show Advanced Settings > Privacy > Content Settings

Internet Explorer: Click on Tools > Internet Options > Privacy

Edge: Click on More Actions > Settings > View Advanced Settings

Firefox: Click on Menu > Options > Privacy & Security

Please note however that if you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our website.

Find out more about how to manage cookies

Details about the cookies we use

Necessary cookies

Name	Why we use it	How long we keep it
CookieControl	This is used by the cookie banner and saves your cookie consent settings	3 months
__RequestVerificationToken	This is used by the website as a security feature when submitting forms.	When you close the website – the end of your session
AlertWarning	This is used to control whether alert warning are displayed across the website	1 day
ASP.NET_SessionId	This helps the website remember you as you go from page to page.	When you close the website – the end of your session
Parents-popup	This is used to control whether or not to display a survey pop up.
Passed-time-popup	This is used to control the timings of when a survey pop up is seen.

Cookies that measure website use (Analytical cookies)

Name	Why we use it	How long we keep it
_ga	Google Analytics cookie used to help us count and track page views.	2 years
_gat_UA-2726853-3	Google Analytics cookie used to limit the amount of information collected and saved by Google in websites with a lot of visitors.	1 minute
_gid	Google Analytics cookie used to store the information on how you use the website and create reports about how the website is doing.	24 hours

Cookies that help with our communication and marketing (Marketing cookies)

Name	Why we use it	How long we keep it
_dc_gtm_UA-2726853-3	Google Analytics cookie used to save the amount of service requests.	1 min
_fbp	Facebook cookie used for Facebook Ads to deliver, track and improve content.	3 months
wd	Facebook cookie used to gather information and report on social campaigns when content from the website is shared or linked to Facebook	1 week
m_pixel_ratio	Facebook cookie used to test the functionality of the website.	2 years
datr	Facebook cookie used for Facebook Ads to track social media campaigns and target specific audience groups.	When you close the website – the end of your session
CONSENT	This is used to identify if you have accepted the marketing category in the cookie banner. Without this you cannot view videos on our website.	2 years
YSC	YouTube cookie used to track embedded videos on our website. This cookie does not identify you personally unless you are logged into Google. Without this you cannot view videos on our website.	Session
PREF	YouTube cookie used to save settings to a Google account. Without this you cannot view videos on our website.	2 years
VISITOR_I NFO1_LIVE	YouTube cookie used to register anonymous statistics on how many times the video has been viewed and what settings have been used. Without this you cannot view videos on our website.	6 months
vuid	Vimeo cookie used to play embedded Vimeo videos and collect information on how many times the video has been viewed and what settings have been used. Without this you cannot view videos on our website.	2 years
player	Vimeo cookie used to play embedded Vimeo videos and collect information on how many times the video has been viewed and what settings have been used. Without this you cannot view videos on our website.	1 year
afUserId	Vimeo cookie used to collect information on Vimeo videos embedded in the website. Without this you cannot view videos on our website.	2 years